Changes and cancellations made within 3 days prior to the check-in date during May 1 - Oct 31 or within 14 days prior to the check-in date during Nov 1 - April 30 unless it is stated otherwise in the confirmation email are non-refundable.

In case of regular reservation, your credit card detail the hotel requires is only used to secure your booking. It is not a payment. You make payment by cash or credit card directly at the hotel when you check-in.

The amount you are guaranteeing is the equivalent of ONE DAY STAY and will only be debited if,for some reason, you do not check in as reserved, and/or you have not informed the hotel of the cancellation 3 days prior to the check-in date during May 1 - Oct 31 or outside 14 days prior to the check-in date during Nov 1 - April 30 unless it is stated otherwise in the confirmation emai. This guarantee will become invalid once you check in as reserved.